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AI and Customer Experience
“Is there an AI for that?” Yes, there probably is. With how widespread AI has become, it was only a matter of time AI entered
April 17, 2023
“Is there an AI for that?” Yes, there probably is. With how widespread AI has become, it was only a matter of time AI entered
Delivering excellent customer support is crucial in building strong customer relationships and creating a positive brand image. SuperOffice, a software company specializing in customer relationship
Your Customer Experience team has the closest connection to your customers and have valuable insights that can improve your product. Here is what we recommend
There are several ways to generate revenue through your CX (Customer Experience) team, whether you are handling things internally or through a BPO. Upselling &
Macros, known also as saved replies, templates, or scripted responses, are one of, if not the most important feature in any helpdesk. They are crucial
What is ADA Compliance? ADA refers to the Americans with Disabilities Act, a broad piece of legislation that covers a lot of different aspects of